Tag Archives: policy theory

Making sense of policy theory

Here is my 2-pager for the ICPP Montreal conference panel called ‘Making Sense of (and Through) Policy Theory’. The panel’s description is:

The panel aims to bring authors and readers together in an open exploration of the way in which theory is used in the making and analysis of policy.  There are numerous books and journal special issues about policy and theory, but they do not always explain how they see the subject and why they address it in the way they do.  In this panel, the authors or editors of selected current texts will be invited to state how they see policy process theory, and how they chose to address it in their book, and a selection of readers, with varying relationships to the policy process and its analysis, will be invited to review these books the ways in which, and the extent to which, they found them useful in advancing their understanding of the policy process.

My contribution

In my first undergraduate year (1990), Jeremy Richardson presented an image of politics (generally written in partnership with Grant Jordan) – that I still use frequently to this day:

  • The size and scope of the state is so large that it is always in danger of becoming unmanageable. The same can be said of the crowded environment in which huge numbers of actors seek policy influence. Consequently, to all intents and purposes, policymakers manage complexity by breaking the state’s component parts into policy sectors and sub-sectors, with power spread across many parts of government.
  • Elected policymakers can only pay attention to a tiny proportion of issues for which they are responsible. So, they pay attention to a small number and ignore the rest. In effect, they delegate policymaking responsibility to other actors such as bureaucrats, often at low levels of government.
  • At this level of government and specialisation, bureaucrats rely on specialist organisations for information and advice. Those organisations trade that information/advice and other resources for access to, and influence within, the government (other resources may relate to who groups represent – such as a large, paying membership, an important profession, or a high status donor or corporation).
  • Most public policy is conducted primarily through small and specialist policy communities that process issues at a level of government not particularly visible to the public, and with minimal senior policymaker involvement.
  • This description of ‘policy communities’ suggests that senior elected politicians are less important than people think, their impact on policy is questionable, and elections and changes of government may not provide the changes in policy that many expect.
  • Initially, Jordan and Richardson were addressing the worry in the 1970s that alternating parties of government were damaging UK politics. We can still find the same kinds of contrast between the popular image of centralist, majoritarian Westminster politics and academic studies of policymaking.
  • Jordan and Richardson also described the influence of US studies of interest groups and subsystems, to suggest they were describing the UK brand of an international product.

Since then, I have been interested in the extent to which key aspects of such arguments are ‘universal’ (abstract enough to apply to all systems/ times) or specific to systems and eras. Tanya Heikkila, Matt Wood, and I have just described multi-centric policymaking, which:

  1. can be abstract enough to apply universally, since so much of policy studies is based on exploring the implications of bounded rationality and complexity, but
  2. academics make sense of these concepts in very different ways, partly to reflect their preferred approaches, and partly to describe the different ways in which policy actors deal with bounded rationality and complexity in specific contexts.

My main contribution to this discussion is a picture that looks like a turtle. I use it to describe policymaking to non-specialists and reflect on this description with other specialists.

image policy process round 2 25.10.18

It projects the sense that people combine (say) cognition and emotion to make choices, and they do so within a complex policymaking environment consisting of many actors spread across many venues, each with their own rules, networks, ways of seeing the world, and ways of responding to socio-economic factors and events. The centre of the picture does not describe a centre of government, and the lines between each factor do not imply causation.

For me, these concepts represent my attempt – while going solo in Understanding Public Policy and describing ‘evidence based policymaking’ or as co-author with Tanya Heikkila or Chris Weible – to synthesise insights from many policy theories, subject to these kinds of limitations:

  1. Different academics describe each concept in remarkably different ways.
  2. Some differences seem irreconcilable. At least, we should not take synthesis lightly.
  3. The US or Global North provides the primary lens through which to view the world of policymaking. Applying that lens to Global South countries may be useful in one sense (to analyse policymaking systematically) but damaging in another (to treat some experiences as normal and others as meeting the norm or representing outliers).
  4. White male professors seem the most likely to tell these stories of policymaking. One response, explored in the 2nd edition of UPP, is to describe the problem and commit to making continuous changes. Another is to encourage far more voices as part of a series of textbooks on policymaking. I will use part of my talk to encourage such submissions to the Palgrave series that I edit, while acknowledging that the opportunities to engage, and rewards for engagement, are not shared equally.

See also:

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Understanding Public Policy 2nd edition

All going well, it will be out in November 2019. We are now at the proofing stage.

I have included below the summaries of the chapters (and each chapter should also have its own entry (or multiple entries) in the 1000 Words and 500 Words series).

2nd ed cover

titlechapter 1chapter 2chapter 3chapter 4.JPG

chapter 5

chapter 6chapter 7.JPG

chapter 8

chapter 9

chapter 10

chapter 11

chapter 12

chapter 13

 

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Taking lessons from policy theory into practice: 3 examples

Notes for ANZSOG/ ANU Crawford School/ UNSW Canberra workshop. Powerpoint here. The recording of the lecture (skip to 2m30) and Q&A is here (right click to download mp3 or dropbox link):

The context for this workshop is the idea that policy theories could be more helpful to policymakers/ practitioners if we could all communicate more effectively with each other. Academics draw general and relatively abstract conclusions from multiple cases. Practitioners draw very similar conclusions from rich descriptions of direct experience in a smaller number of cases. How can we bring together their insights and use a language that we all understand? Or, more ambitiously, how can we use policy theory-based insights to inform the early career development training that civil servants and researchers receive?

The first step is to translate policy theories into a non-technical language by trying to speak with an audience beyond our immediate peers (see for example Practical Lessons from Policy Theories).

However, translation is not enough. A second crucial step is to consider how policymakers and practitioners are likely to make sense of theoretical insights when they apply them to particular aims or responsibilities. For example:

  1. Central government policymakers may accept the descriptive accuracy of policy theories emphasising limited central control, but not the recommendation that they should let go, share power, and describe their limits to the public.
  2. Scientists may accept key limitations to ‘evidence based policymaking’ but reject the idea that they should respond by becoming better storytellers or more manipulative operators.
  3. Researchers and practitioners struggle to resolve hard choices when combining evidence and ‘coproduction’ while ‘scaling up’ policy interventions. Evidence choice is political choice. Can we do more than merely encourage people to accept this point?

I discuss these examples below because they are closest to my heart (especially example 1). Note throughout that I am presenting one interpretation about: (1) the most promising insights, and (2) their implications for practice. Other interpretations of the literature and its implications are available. They are just a bit harder to find.

Example 1: the policy cycle endures despite its descriptive inaccuracy

cycle

The policy cycle does not describe and explain the policy process well:

  • If we insist on keeping the cycle metaphor, it is more accurate to see the process as a huge set of policy cycles that connect with each other in messy and unpredictable ways.
  • The cycle approach also links strongly to the idea of ‘comprehensive rationality’ in which a small group of policymakers and analysts are in full possession of the facts and full control of the policy process. They carry out their aims through a series of stages.

Policy theories provide more descriptive and explanatory usefulness. Their insights include:

  • Limited choice. Policymakers inherit organisations, rules, and choices. Most ‘new’ choice is a revision of the old.
  • Limited attention. Policymakers must ignore almost all of the policy problems for which they are formally responsible. They pay attention to some, and delegate most responsibility to civil servants. Bureaucrats rely on other actors for information and advice, and they build relationships on trust and information exchange.
  • Limited central control. Policy may appear to be made at the ‘top’ or in the ‘centre’, but in practice policymaking responsibility is spread across many levels and types of government (many ‘centres’). ‘Street level’ actors make policy as they deliver. Policy outcomes appear to ‘emerge’ locally despite central government attempts to control their fate.
  • Limited policy change. Most policy change is minor, made and influenced by actors who interpret new evidence through the lens of their beliefs. Well-established beliefs limit the opportunities of new solutions. Governments tend to rely on trial-and-error, based on previous agreements, rather than radical policy change based on a new agenda. New solutions succeed only during brief and infrequent windows of opportunity.

However, the cycle metaphor endures because:

  • It provides a simple model of policymaking with stages that map onto important policymaking functions.
  • It provides a way to project policymaking to the public. You know how we make policy, and that we are in charge, so you know who to hold to account.

In that context, we may want to be pragmatic about our advice:

  1. One option is via complexity theory, in which scholars generally encourage policymakers to accept and describe their limits:
  • Accept routine error, reduce short-term performance management, engage more in trial and error, and ‘let go’ to allow local actors the flexibility to adapt and respond to their context.
  • However, would a government in the Westminster tradition really embrace this advice? No. They need to balance (a) pragmatic policymaking, and (b) an image of governing competence.
  1. Another option is to try to help improve an existing approach.

Further reading (blog posts):

The language of complexity does not mix well with the language of Westminster-style accountability

Making Sense of Policymaking: why it’s always someone else’s fault and nothing ever changes

Two stories of British politics: the Westminster model versus Complex Government

Example 2: how to deal with a lack of ‘evidence based policymaking’

I used to read many papers on tobacco policy, with the same basic message: we have the evidence of tobacco harm, and evidence of which solutions work, but there is an evidence-policy gap caused by too-powerful tobacco companies, low political will, and pathological policymaking. These accounts are not informed by theories of policymaking.

I then read Oliver et al’s paper on the lack of policy theory in health/ environmental scholarship on the ‘barriers’ to the use of evidence in policy. Very few articles rely on policy concepts, and most of the few rely on the policy cycle. This lack of policy theory is clear in their description of possible solutions – better communication, networking, timing, and more science literacy in government – which does not describe well the need to respond to policymaker psychology and a complex policymaking environment.

So, I wrote The Politics of Evidence-Based Policymaking and one zillion blog posts to help identify the ways in which policy theories could help explain the relationship between evidence and policy.

Since then, the highest demand to speak about the book has come from government/ public servant, NGO, and scientific audiences outside my discipline. The feedback is generally that: (a) the book’s description sums up their experience of engagement with the policy process, and (b) maybe it opens up discussion about how to engage more effectively.

But how exactly do we turn empirical descriptions of policymaking into practical advice?

For example, scientist/ researcher audiences want to know the answer to a question like: Why don’t policymakers listen to your evidence? and so I focus on three conversation starters:

  1. they have a broader view on what counts as good evidence (see ANZSOG description)
  2. they have to ignore almost all information (a nice way into bounded rationality and policymaker psychology)
  3. they do not understand or control the process in which they seek to use evidence (a way into ‘the policy process’)

Cairney 2017 image of the policy process

We can then consider many possible responses in the sequel What can you do when policymakers ignore your evidence?

Examples include:

  • ‘How to do it’ advice. I compare tips for individuals (from experienced practitioners) with tips based on policy concepts. They are quite similar-looking tips – e.g. find out where the action is, learn the rules, tell good stories, engage allies, seek windows of opportunity – but I describe mine as 5 impossible tasks!
  • Organisational reform. I describe work with the European Commission Joint Research Centre to identify 8 skills or functions of an organisation bringing together the supply/demand of knowledge.
  • Ethical dilemmas. I use key policy theories to ask people how far they want to go to privilege evidence in policy. It’s fun to talk about these things with the type of scientist who sees any form of storytelling as manipulation.

Further reading:

Is Evidence-Based Policymaking the same as good policymaking?

A 5-step strategy to make evidence count

Political science improves our understanding of evidence-based policymaking, but does it produce better advice?

Principles of science advice to government: key problems and feasible solutions

Example 3: how to encourage realistic evidence-informed policy transfer

This focus on EBPM is useful context for discussions of ‘policy learning’ and ‘policy transfer’, and it was the focus of my ANZOG talk entitled (rather ambitiously) ‘teaching evidence-based policy to fly’.

I’ve taken a personal interest in this one because I’m part of a project – called IMAJINE – in which we have to combine academic theory and practical responses. We are trying to share policy solutions across Europe rather than explain why few people share them!

For me, the context is potentially overwhelming:

So, when we start to focus on sharing lessons, we will have three things to discover:

  1. What is the evidence for success, and from where does it come? Governments often project success without backing it up.
  2. What story do policymakers tell about the problem they are trying to solve, the solutions they produced, and why? Two different governments may be framing and trying to solve the same problem in very different ways.
  3. Was the policy introduced in a comparable policymaking system? People tend to focus on political system comparability (e.g. is it unitary or federal?), but I think the key is in policymaking system comparability (e.g. what are the rules and dominant ideas?).

To be honest, when one of our external assessors asked me how well I thought I would do, we both smiled because the answer may be ‘not very’. In other words, the most practical lesson may be the hardest to take, although I find it comforting: the literature suggests that policymakers might ignore you for 20 years then suddenly become very (but briefly) interested in your work.

 

The slides are a bit wonky because I combined my old ppt to the Scottish Government with a new one for UNSW Paul Cairney ANU Policy practical 22 October 2018

I wanted to compare how I describe things to (1) civil servants (2) practitioners/ researcher (3) me, but who has the time/ desire to listen to 3 powerpoints in one go? If the answer is you, let me know and we’ll set up a Zoom call.

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Policy in 500 words: uncertainty versus ambiguity

In policy studies, there is a profound difference between uncertainty and ambiguity:

  • Uncertainty describes a lack of knowledge or a worrying lack of confidence in one’s knowledge.
  • Ambiguity describes the ability to entertain more than one interpretation of a policy problem.

Both concepts relate to ‘bounded rationality’: policymakers do not have the ability to process all information relevant to policy problems. Instead, they employ two kinds of shortcut:

  • ‘Rational’. Pursuing clear goals and prioritizing certain sources of information.
  • ‘Irrational’. Drawing on emotions, gut feelings, deeply held beliefs, and habits.

I make an artificially binary distinction, uncertain versus ambiguous, and relate it to another binary, rational versus irrational, to point out the pitfalls of focusing too much on one aspect of the policy process:

  1. Policy actors seek to resolve uncertainty by generating more information or drawing greater attention to the available information.

Actors can try to solve uncertainty by: (a) improving the quality of evidence, and (b) making sure that there are no major gaps between the supply of and demand for evidence. Relevant debates include: what counts as good evidence?, focusing on the criteria to define scientific evidence and their relationship with other forms of knowledge (such as practitioner experience and service user feedback), and what are the barriers between supply and demand?, focusing on the need for better ways to communicate.

  1. Policy actors seek to resolve ambiguity by focusing on one interpretation of a policy problem at the expense of another.

Actors try to solve ambiguity by exercising power to increase attention to, and support for, their favoured interpretation of a policy problem. You will find many examples of such activity spread across the 500 and 1000 words series:

A focus on reducing uncertainty gives the impression that policymaking is a technical process in which people need to produce the best evidence and deliver it to the right people at the right time.

In contrast, a focus on reducing ambiguity gives the impression of a more complicated and political process in which actors are exercising power to compete for attention and dominance of the policy agenda. Uncertainty matters, but primarily to describe the role of a complex policymaking system in which no actor truly understands where they are or how they should exercise power to maximise their success.

Further reading:

For a longer discussion, see Fostering Evidence-informed Policy Making: Uncertainty Versus Ambiguity (PDF)

Or, if you fancy it in French: Favoriser l’élaboration de politiques publiques fondées sur des données probantes : incertitude versus ambiguïté (PDF)

Framing

The politics of evidence-based policymaking

To Bridge the Divide between Evidence and Policy: Reduce Ambiguity as Much as Uncertainty

How to communicate effectively with policymakers: combine insights from psychology and policy studies

Here is the relevant opening section in UPP:

p234 UPP ambiguity

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Debating the politics of evidence-based policy

Joshua Newman has provided an interesting review of three recent books on evidence/ policy (click here). One of those books is mine: The Politics of Evidence-Based Policy Making (which you can access here).

His review is very polite, for which I thank him. I hope my brief response can be seen in a similarly positive light (well, I had hoped to make it brief). Maybe we disagree on one or two things, but often these discussions are about the things we emphasize and the way we describe similar points.

There are 5 points to which I respond because I have 5 digits on my right hand. I’d like you to think of me counting them out on my fingers. In doing so, I’ll use ‘Newman’ throughout, because that’s the academic convention, but I’d also like to you imagine me reading my points aloud and whispering ‘Joshua’ before each ‘Newman’.

  1. Do we really need to ‘take the debate forward’ so often?

I use this phrase myself, knowingly, to keep a discussion catchy, but I think it’s often misleading. I suggest not to get your hopes up too high when Newman raises the possibility of taking the debate forward with his concluding questions. We won’t resolve the relationship between evidence, politics & policy by pretending to reframe the same collection of questions about the prospect of political reform that people have been asking for centuries. It is useful to envisage better political systems (the subject of Newman’s concluding remarks) but I don’t think we should pretend that this is a new concern or that it will get us very far.

Indeed, my usual argument is that researchers need to do something (such as improve how we engage in the policy process) while we wait for political system reforms to happen (while doubting if they will ever happen).

Further, Newman does not produce any political reforms to address the problems he raises. Rather, for example, he draws attention to Trump to describe modern democracies as ‘not pluralist utopias’ and to identify examples in which policymakers draw primarily on beliefs, not evidence. By restating these problems, he does not solve them. So, what are researchers supposed to do after they grow tired of complaining that the world does not meet their hopes or expectations?

In other words, for me, (a) promoting political change and (b) acting during its absence are two sides of the same coin. We go round and round more often than we take things forward.

  1. What debate are we renaming?

Newman’s ‘we’ve heard it before’ argument seems more useful, but there is a lot to hear and relatively few people have heard it. I’d warn against the assumption that ‘I’ve heard this before’ can ever equal ‘we’ve heard it before’ (unless ‘we’ refers to a tiny group of specialists talking only to each other).

Rather, one of the most important things we can do as academics is to tell the same story to each other (to check if we understand the same story, in the same way, and if it remains useful) and to wider audiences (in a way that they can pick up and use without dedicating their career to our discipline).

Some of our most important insights endure for decades and they sometimes improve in the retelling. We apply them to new eras, and often come to the same basic conclusions, but it seems unhelpful to criticise a lack of complete novelty in individual texts (particularly when they are often designed to be syntheses). Why not use them to occasionally take a step back to discuss and clarify what we know?

Perhaps more importantly, I don’t think Newman is correct when he says that each book retells the story of the ‘research utilization’ literature. I’m retelling the story of policy theory, which describes how policymakers deal with bounded rationality in a complex policymaking environment. Policy theory’s intellectual histories often provide very different perspectives – of the policymaker trying to make good enough decisions, rather than the researcher trying to improve the uptake of their research – than the agenda inspired by Weiss et al (see for example The New Policy Sciences).

  1. Don’t just ‘get political’; understand the policy process

I draw on policy theory because it helps people understand policymaking. It would be a mistake to conclude from my book that I simply want researchers to ‘get political’. Rather, I want them to develop useful knowledge of the policy process in which they might want to engage. This knowledge is not freely available; it takes time to understand the discipline and reflect on policy dynamics.

Yet, the payoff can be profound, if only because it helps people think about the difference between two analytically separate causes of a notional ‘evidence policy gap’: (a) individuals making choices based on their beliefs and limited information (which is relatively easy to understand but also to caricature), and (b) systemic or ‘environmental’ causes (which are far more difficult to conceptualise and explain, but often more useful to understand).

  1. Don’t throw out the ‘two communities’ phrase without explaining why

Newman criticises the phrase ‘two communities’ as a description of silos in policymaking versus research, partly because (a) many policymakers use research frequently, and (b) the real divide is often between users/ non-users of research within policymaking organisations. In short, there are more than two communities.

I’d back up his published research with my anecdotal experience of giving talks to government audiences: researchers and analysts within government are often very similar in outlook to academics and they often talk in the same way as academics about the disconnect between their (original or synthetic) research and its use by their ‘operational’ colleagues.

Still, I’m not sure why Newman concludes that the ‘two communities’ phrase is ‘deeply flawed and probably counter-productive’. Yes, the world is more nuanced and less binary than ‘two communities’ suggests. Yes, the real divide may be harder to spot. Still, as Newman et al suggest: ‘Policy makers and academics should focus on bridging instruments that can bring their worlds closer together’. This bullet point from their article seems, to me, to be the point of using the phrase ‘two communities’. Maybe Caplan used the phrase differently in 1979, but to assert its historic meaning then reject the phrase’s use in modern discussion seems less useful than simply clarifying the argument in ways such as:

  • There is no simple policymaker/ academic divide but, … note the major difference in requirements between (a) people who produce or distribute research without taking action, which allows them (for example) to be more comfortable with uncertainty, and (b) people who need to make choices despite having incomplete information to hand.
  • You might find a more receptive audience in one part of government (e.g. research/ analytical) than another (e.g. operational), so be careful about generalising from singular experiences.
  1. Should researchers engage in the policy process?

Newman says that each book, ‘unfairly places the burden of resolving the problem in the hands of an ill-equipped group of academics, operating outside the political system’.

I agree with Newman when he says that many researchers do not possess the skills to engage effectively in the policy process. Scientific training does not equip us with political skills. Indeed, I think you could read a few of my blog posts and conclude, reasonably, that you would like nothing more to do with the policy process because you’d be more effective by focusing on research.

The reason I put the onus back on researchers is because I am engaging with arguments like the one expressed by Newman (in other words, part of the meaning comes from the audience). Many people conclude their evidence policy discussions by identifying (or ‘reframing’) the problem primarily as the need for political reform. For me, the focus on other people changing to suit your preferences seems unrealistic and misplaced. In that context, I present the counter-argument that it may be better to adapt effectively to the policy process that exists, not the one you’d like to see. Sometimes it’s more useful to wear a coat than complain about the weather.

See also:  The Politics of Evidence 

The Politics of Evidence revisited

 

Pivot cover

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How can governments better collaborate to address complex problems?

Swann Kim

This is a guest post by William L. Swann (left) and Seo Young Kim (right), discussing how to use insights from the Institutional Collective Action Framework to think about how to improve collaborative governance. The full paper has been submitted to the series for Policy and Politics called Practical Lessons from Policy Theories.

Collective Action_1

Many public policy problems cannot be addressed effectively by a single, solitary government. Consider the problems facing the Greater Los Angeles Area, a heavily fragmented landscape of 88 cities and numerous unincorporated areas and special districts. Whether it is combatting rising homelessness, abating the country’s worst air pollution, cleaning the toxic L.A. River, or quelling gang violence, any policy alternative pursued unilaterally is limited by overlapping authority and externalities that alter the actions of other governments.

Problems of fragmented authority are not confined to metropolitan areas. They are also found in multi-level governance scenarios such as the restoration of Chesapeake Bay, as well as in international relations as demonstrated by recent global events such as “Brexit” and the U.S.’s withdrawal from the Paris Climate Agreement. In short, fragmentation problems manifest at every scale of governance, horizontally, vertically, and even functionally within governments.

What is an ‘institutional collective action’ dilemma?

In many cases governments would be better off coordinating and working together, but they face barriers that prevent them from doing so. These barriers are what the policy literature refers to as ‘institutional collective action’ (ICA) dilemmas, or collective action problems in which a government’s incentives do not align with collectively desirable outcomes. For example, all governments in a region benefit from less air pollution, but each government has an incentive to free ride and enjoy cleaner air without contributing to the cost of obtaining it.

The ICA Framework, developed by Professor Richard Feiock, has emerged as a practical analytical instrument for understanding and improving fragmented governance. This framework assumes that governments must match the scale and coerciveness of the policy intervention (or mechanism) to the scale and nature of the policy problem to achieve efficient and desired outcomes.

For example, informal networks (a mechanism) can be highly effective at overcoming simple collective action problems. But as problems become increasingly complex, more obtrusive mechanisms, such as governmental consolidation or imposed collaboration, are needed to achieve collective goals and more efficient outcomes. The more obtrusive the mechanism, however, the more actors’ autonomy diminishes and the higher the transaction costs (monitoring, enforcement, information, and agency) of governing.

Collective Action_2

Three ways to improve institutional collaborative governance

We explored what actionable steps policymakers can take to improve their results with collaboration in fragmented systems. Our study offers three general practical recommendations based on the empirical literature that can enhance institutional collaborative governance.

First, institutional collaboration is more likely to emerge and work effectively when policymakers employ networking strategies that incorporate frequent, face-to-face interactions.

Government actors networking with popular, well-endowed actors (“bridging strategies”) as well as developing closer-knit, reciprocal ties with a smaller set of actors (“bonding strategies”) will result in more collaborative participation, especially when policymakers interact often and in-person.

Policy network characteristics are also important to consider. Research on estuary governance indicates that in newly formed, emerging networks, bridging strategies may be more advantageous, at least initially, because they can provide organizational legitimacy and access to resources. However, once collaboratives mature, developing stronger and more reciprocal bonds with fewer actors reduces the likelihood of opportunistic behavior that can hinder collaborative effectiveness.

Second, policymakers should design collaborative arrangements that reduce transaction costs which hinder collaboration.

Well-designed collaborative institutions can lower the barriers to participation and information sharing, make it easier to monitor the behaviors of partners, grant greater flexibility in collaborative work, and allow for more credible commitments from partners.

Research suggests policymakers can achieve this by

  1. identifying similarities in policy goals, politics, and constituency characteristics with institutional partners
  2. specifying rules such as annual dues, financial reporting, and making financial records reviewable by third parties to increase commitment and transparency in collaborative arrangements
  3. creating flexibility by employing adaptive agreements with service providers, especially when services have limited markets/applications and performance is difficult to measure.

Considering the context, however, is crucial. Collaboratives that thrive on informal, close-knit, reciprocal relations, for example, may be severely damaged by the introduction of monitoring mechanisms that signal distrust.

Third, institutional collaboration is enhanced by the development and harnessing of collaborative capacity.

Research suggests signaling organizational competencies and capacities, such as budget, political support, and human resources, may be more effective at lowering barriers to collaboration than ‘homophily’ (a tendency to associate with similar others in networks). Policymakers can begin building collaborative capacity by seeking political leadership involvement, granting greater managerial autonomy, and looking to higher-level governments (e.g., national, state, or provincial governments) for financial and technical support for collaboration.

What about collaboration in different institutional contexts?

Finally, we recognize that not all policymakers operate in similar institutional contexts, and collaboration can often be mandated by higher-level authorities in more centralized nations. Nonetheless, visible joint gains, economic incentives, transparent rules, and equitable distribution of joint benefits and costs are critical components of voluntary or mandated collaboration.

Conclusions and future directions

The recommendations offered here are, at best, only the tip of the iceberg on valuable practical insight that can be gleaned from collaborative governance research. While these suggestions are consistent with empirical findings from broader public management and policy networks literatures, much could be learned from a closer inspection of the overlap between ICA studies and other streams of collaborative governance work.

Collaboration is a valuable tool of governance, and, like any tool, it should be utilized appropriately. Collaboration is not easily managed and can encounter many obstacles. We suggest that governments generally avoid collaborating unless there are joint gains that cannot be achieved alone. But the key to solving many of society’s intractable problems, or just simply improving everyday public service delivery, lies in a clearer understanding of how collaboration can be used effectively within different fragmented systems.

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Three ways to communicate more effectively with policymakers

By Paul Cairney and Richard Kwiatkowski

Use psychological insights to inform communication strategies

Policymakers cannot pay attention to all of the things for which they are responsible, or understand all of the information they use to make decisions. Like all people, there are limits on what information they can process (Baddeley, 2003; Cowan, 2001, 2010; Miller, 1956; Rock, 2008).

They must use short cuts to gather enough information to make decisions quickly: the ‘rational’, by pursuing clear goals and prioritizing certain kinds of information, and the ‘irrational’, by drawing on emotions, gut feelings, values, beliefs, habits, schemata, scripts, and what is familiar, to make decisions quickly. Unlike most people, they face unusually strong pressures on their cognition and emotion.

Policymakers need to gather information quickly and effectively, often in highly charged political atmospheres, so they develop heuristics to allow them to make what they believe to be good choices. Perhaps their solutions seem to be driven more by their values and emotions than a ‘rational’ analysis of the evidence, often because we hold them to a standard that no human can reach.

If so, and if they have high confidence in their heuristics, they will dismiss criticism from researchers as biased and naïve. Under those circumstances, we suggest that restating the need for ‘rational’ and ‘evidence-based policymaking’ is futile, naively ‘speaking truth to power’ counterproductive, and declaring ‘policy based evidence’ defeatist.

We use psychological insights to recommend a shift in strategy for advocates of the greater use of evidence in policy. The simple recommendation, to adapt to policymakers’ ‘fast thinking’ (Kahneman, 2011) rather than bombard them with evidence in the hope that they will get round to ‘slow thinking’, is already becoming established in evidence-policy studies. However, we provide a more sophisticated understanding of policymaker psychology, to help understand how people think and make decisions as individuals and as part of collective processes. It allows us to (a) combine many relevant psychological principles with policy studies to (b) provide several recommendations for actors seeking to maximise the impact of their evidence.

To ‘show our work’, we first summarise insights from policy studies already drawing on psychology to explain policy process dynamics, and identify key aspects of the psychology literature which show promising areas for future development.

Then, we emphasise the benefit of pragmatic strategies, to develop ways to respond positively to ‘irrational’ policymaking while recognising that the biases we ascribe to policymakers are present in ourselves and our own groups. Instead of bemoaning the irrationality of policymakers, let’s marvel at the heuristics they develop to make quick decisions despite uncertainty. Then, let’s think about how to respond effectively. Instead of identifying only the biases in our competitors, and masking academic examples of group-think, let’s reject our own imagined standards of high-information-led action. This more self-aware and humble approach will help us work more successfully with other actors.

On that basis, we provide three recommendations for actors trying to engage skilfully in the policy process:

  1. Tailor framing strategies to policymaker bias. If people are cognitive misers, minimise the cognitive burden of your presentation. If policymakers combine cognitive and emotive processes, combine facts with emotional appeals. If policymakers make quick choices based on their values and simple moral judgements, tell simple stories with a hero and moral. If policymakers reflect a ‘group emotion’, based on their membership of a coalition with firmly-held beliefs, frame new evidence to be consistent with those beliefs.
  2. Identify ‘windows of opportunity’ to influence individuals and processes. ‘Timing’ can refer to the right time to influence an individual, depending on their current way of thinking, or to act while political conditions are aligned.
  3. Adapt to real-world ‘dysfunctional’ organisations rather than waiting for an orderly process to appear. Form relationships in networks, coalitions, or organisations first, then supply challenging information second. To challenge without establishing trust may be counterproductive.

These tips are designed to produce effective, not manipulative, communicators. They help foster the clearer communication of important policy-relevant evidence, rather than imply that we should bend evidence to manipulate or trick politicians. We argue that it is pragmatic to work on the assumption that people’s beliefs are honestly held, and policymakers believe that their role is to serve a cause greater than themselves. To persuade them to change course requires showing simple respect and seeking ways to secure their trust, rather than simply ‘speaking truth to power’. Effective engagement requires skilful communication and good judgement as much as good evidence.


This is the introduction to our revised and resubmitted paper to the special issue of Palgrave Communications The politics of evidence-based policymaking: how can we maximise the use of evidence in policy? Please get in touch if you are interested in submitting a paper to the series.

Full paper: Cairney Kwiatkowski Palgrave Comms resubmission CLEAN 14.7.17

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Filed under agenda setting, Evidence Based Policymaking (EBPM), Psychology Based Policy Studies, public policy