Category Archives: Psychology Based Policy Studies

Emotion and reason in politics: the rational/ irrational distinction

In ‘How to communicate effectively with policymakers’, Richard Kwiatkowski and I use the distinction between ‘rational’ and ‘irrational’ cognitive shortcuts ‘provocatively’. I sort of wish we had been more direct, because I have come to realise that:

  1. My attempts to communicate with sarcasm and facial gestures may only ever appeal to a niche audience, and
  2. even if you use the scare quotes – around a word like ‘irrational’ – to denote the word’s questionable use, it’s not always clear what I’m questioning, because
  3. you need to know the story behind someone’s discussion to know what they are questioning.*

So, here are some of the reference points I’m using when I tell a story about ‘irrationality’:

1. I’m often invited to be the type of guest speaker that challenges the audience, it is usually a scientific audience, and the topic is usually evidence based policymaking.

So, when I say ‘irrational’, I’m speaking to (some) scientists who think of themselves as rational and policymakers as irrational, and use this problematic distinction to complain about policy-based evidence, post-truth politics, and perhaps even the irrationality of voters for Brexit. Action based on this way of thinking would be counterproductive. In that context, I use the word ‘irrational’ as a way into some more nuanced discussions including:

  • all humans combine cognition and emotion to make choices; and,
  • emotions are one of many sources of ‘fast and frugal heuristics’ that help us make some decisions very quickly and often very well.

In other words, it is silly to complain that some people are irrational, when we are all making choices this way, and such decision-making is often a good thing.

2. This focus on scientific rationality is part of a wider discussion of what counts as good evidence or valuable knowledge. Examples include:

  • Policy debates on the value of bringing together many people with different knowledge claims – such as through user and practitioner experience – to ‘co-produce’ evidence.
  • Wider debates on the ‘decolonization of knowledge’ in which narrow ‘Western’ scientific principles help exclude the voices of many populations by undermining their claims to knowledge.

3. A focus on rationality versus irrationality is still used to maintain sexist and racist caricatures or stereotypes, and therefore dismiss people based on a misrepresentation of their behaviour.

I thought that, by now, we’d be done with dismissing women as emotional or hysterical, but apparently not. Indeed, as some recent racist and sexist coverage of Serena Williams demonstrates, the idea that black women are not rational is still tolerated in mainstream discussion.

4. Part of the reason that we can only conclude that people combine cognition and emotion, without being able to separate their effects in a satisfying way, is that the distinction is problematic.

It is difficult to demonstrate empirically. It is also difficult to assign some behaviours to one camp or the other, such as when we consider moral reasoning based on values and logic.

To sum up, I’ve been using the rational/irrational distinction explicitly to make a simple point that is relevant to the study of politics and policymaking:

  • All people use cognitive shortcuts to help them ignore almost all information about the world, to help them make decisions efficiently.
  • If you don’t understand and act on this simple insight, you’ll waste your time by trying to argue someone into submission or giving them a 500-page irrelevant report when they are looking for one page written in a way that makes sense to them.

Most of the rest has been mostly implicit, and communicated non-verbally, which is great when you want to keep a presentation brief and light, but not if you want to acknowledge nuance and more serious issues.

 

 

 

 

*which is why I’m increasingly interested in Riker’s idea of heresthetics, in which the starting point of a story is crucial. We can come to very different conclusions about a problem and its solution by choosing different starting points, to accentuate one aspect of a problem and downplay another, even when our beliefs and preferences remain basically the same.

 

 

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Filed under Evidence Based Policymaking (EBPM), Psychology Based Policy Studies, public policy, Storytelling

What can you do when policymakers ignore your evidence?

The first post in this series asks: Why don’t policymakers listen to your evidence? It is based on talks that I have been giving since 2016, mostly to tap into a common story told by people in my audience (and the ‘science community’ more generally) about a new era in politics: policymakers do not pay sufficient respect to expertise or attention to good quality evidence.

It’s not my story, but I think it’s important to respect my audience members enough to (a) try to engage with their question, before (b) inviting them to think differently about how to ask it, and (c) provide different types of solutions according to the changing nature of the question.

Instead of a really long post for (b) and (c), I’ve made it a bit like Ceefax in which you can choose which question to ask or answer:

  • Why don’t policymakers listen to your evidence? (go to page 154)
  • What can you do when policymakers ignore your evidence? Tips from the ‘how to’ literature from the science community (go to page 650)
  • What can you do when policymakers ignore your evidence? Encourage ‘knowledge management for policy’ (go to page 568)
  • How else can we describe and seek to fill the evidence-policy gap? (go to page 400)
  • How far should you go to privilege evidence? 1. Evidence and governance principles (go to page 101)
  • How far should you go to privilege evidence? 2. Policy theories, scenarios, and ethical dilemmas (go to page 526)
  • How far should you go to privilege evidence? 3. Use psychological insights to manipulate policymakers (go to page 300 then scroll down to point 3)

Some of this material will appear in work with Dr Kathryn Oliver (papers in review) and (assuming they don’t jettison it during the writing process) with my co-authors on a forthcoming report for Enlightenment 2.0 

See also:

Evidence-based policymaking: political strategies for scientists living in the real world

The Science of Evidence-based Policymaking: How to Be Heard

Evidence based policymaking: 7 key themes

I also do slides, such as:

Paul Cairney FUSE May 2018 

Paul Cairney Victoria May 2018

This is me presenting those slides in Cambridge while being very Scottish, enjoying a too-heavy cold, and sucking a lozenge. Please note that I tend to smile a lot and make many sarcastic jokes while presenting, partly to apologise indirectly for all the self-publicity.

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Why don’t policymakers listen to your evidence?

Since 2016, my most common academic presentation to interdisciplinary scientist/ researcher audiences is a variant of the question, ‘why don’t policymakers listen to your evidence?’

I tend to provide three main answers.

1. Many policymakers have many different ideas about what counts as good evidence

Few policymakers know or care about the criteria developed by some scientists to describe a hierarchy of scientific evidence. For some scientists, at the top of this hierarchy is the randomised control trial (RCT) and the systematic review of RCTs, with expertise much further down the list, followed by practitioner experience and service user feedback near the bottom.

Yet, most policymakers – and many academics – prefer a wider range of sources of information, combining their own experience with information ranging from peer reviewed scientific evidence and the ‘grey’ literature, to public opinion and feedback from consultation.

While it may be possible to persuade some central government departments or agencies to privilege scientific evidence, they also pursue other key principles, such as to foster consensus driven policymaking or a shift from centralist to localist practices.

Consequently, they often only recommend interventions rather than impose one uniform evidence-based position. If local actors favour a different policy solution, we may find that the same type of evidence may have more or less effect in different parts of government.

2. Policymakers have to ignore almost all evidence and almost every decision taken in their name

Many scientists articulate the idea that policymakers and scientists should cooperate to use the best evidence to determine ‘what works’ in policy (in forums such as INGSA, European Commission, OECD). Their language is often reminiscent of 1950s discussions of the pursuit of ‘comprehensive rationality’ in policymaking.

The key difference is that EBPM is often described as an ideal by scientists, to be compared with the more disappointing processes they find when they engage in politics. In contrast, ‘comprehensive rationality’ is an ideal-type, used to describe what cannot happen, and the practical implications of that impossibility.

The ideal-type involves a core group of elected policymakers at the ‘top’, identifying their values or the problems they seek to solve, and translating their policies into action to maximise benefits to society, aided by neutral organisations gathering all the facts necessary to produce policy solutions. Yet, in practice, they are unable to: separate values from facts in any meaningful way; rank policy aims in a logical and consistent manner; gather information comprehensively, or possess the cognitive ability to process it.

Instead, Simon famously described policymakers addressing ‘bounded rationality’ by using ‘rules of thumb’ to limit their analysis and produce ‘good enough’ decisions. More recently, punctuated equilibrium theory uses bounded rationality to show that policymakers can only pay attention to a tiny proportion of their responsibilities, which limits their control of the many decisions made in their name.

More recent discussions focus on the ‘rational’ short cuts that policymakers use to identify good enough sources of information, combined with the ‘irrational’ ways in which they use their beliefs, emotions, habits, and familiarity with issues to identify policy problems and solutions (see this post on the meaning of ‘irrational’). Or, they explore how individuals communicate their narrow expertise within a system of which they have almost no knowledge. In each case, ‘most members of the system are not paying attention to most issues most of the time’.

This scarcity of attention helps explain, for example, why policymakers ignore most issues in the absence of a focusing event, policymaking organisations make searches for information which miss key elements routinely, and organisations fail to respond to events or changing circumstances proportionately.

In that context, attempts to describe a policy agenda focusing merely on ‘what works’ are based on misleading expectations. Rather, we can describe key parts of the policymaking environment – such as institutions, policy communities/ networks, or paradigms – as a reflection of the ways in which policymakers deal with their bounded rationality and lack of control of the policy process.

3. Policymakers do not control the policy process (in the way that a policy cycle suggests)

Scientists often appear to be drawn to the idea of a linear and orderly policy cycle with discrete stages – such as agenda setting, policy formulation, legitimation, implementation, evaluation, policy maintenance/ succession/ termination – because it offers a simple and appealing model which gives clear advice on how to engage.

Indeed, the stages approach began partly as a proposal to make the policy process more scientific and based on systematic policy analysis. It offers an idea of how policy should be made: elected policymakers in central government, aided by expert policy analysts, make and legitimise choices; skilful public servants carry them out; and, policy analysts assess the results with the aid of scientific evidence.

Yet, few policy theories describe this cycle as useful, while most – including the advocacy coalition framework , and the multiple streams approach – are based on a rejection of the explanatory value of orderly stages.

Policy theories also suggest that the cycle provides misleading practical advice: you will generally not find an orderly process with a clearly defined debate on problem definition, a single moment of authoritative choice, and a clear chance to use scientific evidence to evaluate policy before deciding whether or not to continue. Instead, the cycle exists as a story for policymakers to tell about their work, partly because it is consistent with the idea of elected policymakers being in charge and accountable.

Some scholars also question the appropriateness of a stages ideal, since it suggests that there should be a core group of policymakers making policy from the ‘top down’ and obliging others to carry out their aims, which does not leave room for, for example, the diffusion of power in multi-level systems, or the use of ‘localism’ to tailor policy to local needs and desires.

Now go to:

What can you do when policymakers ignore your evidence?

Further Reading

The politics of evidence-based policymaking

The politics of evidence-based policymaking: maximising the use of evidence in policy

Images of the policy process

How to communicate effectively with policymakers

Forthcoming special issue in Policy and Politics called ‘Practical lessons from policy theories’, which includes my discussion of how to be a ‘policy entrepreneur’.

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What do we need to know about the politics of evidence-based policymaking?

Today, I’m helping to deliver a new course – Engaging Policymakers Training Programme – piloted by the Alliance for Useful Evidence and the UCL. Right now, it’s for UCL staff (and mostly early career researchers). My bit is about how we can better understand the policy process so that we can engage in it more effectively.  I have reproduced the brief guide below (for my two 2-hour sessions as part of a wider block). If anyone else is delivering something similar, please let me know. We could compare notes. 

This module will be delivered in two parts to combine theory and practice

Part 1: What do we need to know about the politics of evidence-based policymaking?

Policy theories provide a wealth of knowledge about the role of evidence in policymaking systems. They prompt us to understand and respond to two key dynamics:

  1. Policymaker psychology. Policymakers combine rational and irrational shortcuts to gather information and make good enough decisions quickly. To appeal to rational shortcuts and minimise cognitive load, we reduce uncertainty by providing syntheses of the available evidence. To appeal to irrational shortcuts and engage emotional interest, we reduce ambiguity by telling stories or framing problems in specific ways.
  2. Complex policymaking environments. These processes take place in the context of a policy environment out of the control of individual policymakers. Environments consist of: many actors in many levels and types of government; engaging with institutions and networks, each with their own informal and formal rules; responding to socioeconomic conditions and events; and, learning how to engage with dominant ideas or beliefs about the nature of the policy problem. In other words, there is no policy cycle or obvious stage in which to get involved.

In this seminar, we discuss how to respond effectively to these dynamics. We focus on unresolved issues:

  1. Effective engagement with policymakers requires storytelling skills, but do we possess them?
  2. It requires a combination of evidence and emotional appeals, but is it ethical to do more than describe the evidence?
  3. The absence of a policy cycle, and presence of an ever-shifting context, requires us to engage for the long term, to form alliances, learn the rules, and build up trust in the messenger. However, do we have and how should we invest the time?

The format will be relatively informal. Cairney will begin by making some introductory points (not a powerpoint driven lecture) and encourage participants to relate the three questions to their research and engagement experience.

Gateway to further reading:

  • Paul Cairney and Richard Kwiatkowski (2017) ‘How to communicate effectively with policymakers: combine insights from psychology and policy studies’, Palgrave Communications
  • Paul Cairney and Kathryn Oliver (2017) ‘Evidence-based policymaking is not like evidence-based medicine, so how far should you go to bridge the divide between evidence and policy?’ Health Research Policy and Systems (HARPS), DOI: 10.1186/s12961-017-0192-x
  • Paul Cairney, Kathryn Oliver, and Adam Wellstead (2016) ‘To Bridge the Divide between Evidence and Policy: Reduce Ambiguity as Much as Uncertainty’, Public Administration Review, Early View (forthcoming) DOI:10.1111/puar.12555 PDF

Part 2: How can we respond pragmatically and effectively to the politics of EBPM?

In this seminar, we move from abstract theory and general advice to concrete examples and specific strategies. Each participant should come prepared to speak about their research and present a theoretically informed policy analysis in 3 minutes (without the aid of powerpoint). Their analysis should address:

  1. What policy problem does my research highlight?
  2. What are the most technically and politically feasible solutions?
  3. How should I engage in the policy process to highlight these problems and solutions?

After each presentation, each participant should be prepared to ask questions about the problem raised and the strategy to engage. Finally, to encourage learning, we will reflect on the memorability and impact of presentations.

Powerpoint: Paul Cairney A4UE UCL 2017

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Speaking truth to power: a sometimes heroic but often counterproductive strategy

Our MPP class started talking about which Tom Cruise character policy analysts should be.

It started off as a point about who not to emulate: Tom Cruise in A Few Good Men. I used this character (inaccurately) to represent the archetype of someone ‘speaking truth to power’ (yes, I know TC actually said ‘I want the truth’ and JN said ‘you can’t handle the truth’).

The story of ‘speaking truth to power’ comes up frequently in discussions of the potentially heroic nature of researchers committed to (a) producing the best scientific evidence, (b) maximising the role of scientific evidence in policy, and (b) telling off policymakers if they don’t use evidence to inform their decisions. They can’t handle the truth.

Yet, as I argue in this article with Richard Kwiatkowski (for this series on evidence/policy) ‘without establishing legitimacy and building trust’ it can prove to be counterproductive. Relevant sections include:

This involves showing simple respect and seeking ways to secure their trust, rather than feeling egotistically pleased about ‘speaking truth to power’ without discernible progress. Effective engagement requires preparation, diplomacy, and good judgement as much as good evidence.

and

One solution [to obstacles associated with organizational psychology, discussed by Larrick] is ‘task conflict’ rather than ‘relationship conflict’, to encourage information sharing without major repercussions. It requires the trust and ‘psychological safety’ that comes with ‘team development’ … If successful, one can ‘speak truth to power’ … or be confident that your presentation of evidence, which challenges the status quo, is received positively.  Under such circumstances, a ‘battle of ideas’ can genuinely take place and new thinking can be possible. If these circumstances are not present, speaking truth to power may be disastrous.

The policy analyst would be better as the Tom Cruise character in Live, Die, Repeat. He exhibits a lot of relevant behaviour:

  • Engaging in trial and error to foster practical learning
  • Building up trust with, and learning from, key allies with more knowledge and skills
  • Forming part of, and putting faith in, a team of which he is a necessary but insufficient part

In The New Policy Sciences, Chris Weible and I put it this way:

focus on engagement for the long term to develop the resources necessary to maximize the impact of policy analysis and understand the context in which the information is used. Among the advantages of long-term engagement are learning the ‘rules of the game’ in organizations, forming networks built on trust and a track record of reliability, learning how to ‘soften’ policy solutions according to the beliefs of key policymakers and influencers, and spotting ‘windows of opportunity’ to bring together attention to a problem, a feasible solution, and the motive and opportunity of policymakers to select it …In short, the substance of your analysis only has meaning in relation to the context in which it is used. Further, generating trust in the messenger and knowing your audience may be more important to success than presenting the evidence.

I know TC was the hero, but he couldn’t have succeeded without training by Emily Blunt and help from that guy who used to be in Eastenders. To get that help, he had to stop being an arse when addressing thingy from Big Love.

In real world policymaking, individual scientists should not see themselves as heroes to be respected instantly and simply for their knowledge. They will only effective in several venues – from the lab to public and political arenas – if they are humble enough to learn from others and respect the knowledge and skills of other people. ‘Speaking truth to power’ is catchy and exciting but it doesn’t capture the sense of pragmatism we often need to be effective.

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#EU4Facts: 3 take-home points from the JRC annual conference

See EU4FACTS: Evidence for policy in a post-fact world

The JRC’s annual conference has become a key forum in which to discuss the use of evidence in policy. At this scale, in which many hundreds of people attend plenary discussions, it feels like an annual mass rally for science; a ‘call to arms’ to protect the role of science in the production of evidence, and the protection of evidence in policy deliberation. There is not much discussion of storytelling, but we tell each other a fairly similar story about our fears for the future unless we act now.

Last year, the main story was of fear for the future of heroic scientists: the rise of Trump and the Brexit vote prompted many discussions of post-truth politics and reduced trust in experts. An immediate response was to describe attempts to come together, and stick together, to support each other’s scientific endeavours during a period of crisis. There was little call for self-analysis and reflection on the contribution of scientists and experts to barriers between evidence and policy.

This year was a bit different. There was the same concern for reduced trust in science, evidence, and/ or expertise, and some references to post-truth politics and populism, but with some new voices describing the positive value of politics, often when discussing the need for citizen engagement, and of the need to understand the relationship between facts, values, and politics.

For example, a panel on psychology opened up the possibility that we might consider our own politics and cognitive biases while we identify them in others, and one panellist spoke eloquently about the importance of narrative and storytelling in communicating to audiences such as citizens and policymakers.

A focus on narrative is not new, but it provides a challenging agenda when interacting with a sticky story of scientific objectivity. For the unusually self-reflective, it also reminds us that our annual discussions are not particularly scientific; the usual rules to assess our statements do not apply.

As in studies of policymaking, we can say that there is high support for such stories when they remain vague and driven more by emotion than the pursuit of precision. When individual speakers try to make sense of the same story, they do it in different – and possibly contradictory – ways. As in policymaking, the need to deliver something concrete helps focus the mind, and prompts us to make choices between competing priorities and solutions.

I describe these discussions in two ways: tables, in which I try to boil down each speaker’s speech into a sentence or two (you can get their full details in the programme and the speaker bios); and a synthetic discussion of the top 3 concerns, paraphrasing and combining arguments from many speakers:

1. What are facts?

The key distinction began as between politics-values-facts which is impossible to maintain in practice.

Yet, subsequent discussion revealed a more straightforward distinction between facts and opinion, ‘fake news’, and lies. The latter sums up an ever-present fear of the diminishing role of science in an alleged ‘post truth’ era.

2. What exactly is the problem, and what is its cause?

The tables below provide a range of concerns about the problem, from threats to democracy to the need to communicate science more effectively. A theme of growing importance is the need to deal with the cognitive biases and informational shortcuts of people receiving evidence: communicate with reference to values, beliefs, and emotions; build up trust in your evidence via transparency and reliability; and, be prepared to discuss science with citizens and to be accountable for your advice. There was less discussion of the cognitive biases of the suppliers of evidence.

3. What is the role of scientists in relation to this problem?

Not all speakers described scientists as the heroes of this story:

  • Some described scientists as the good people acting heroically to change minds with facts.
  • Some described their potential to co-produce important knowledge with citizens (although primarily with like-minded citizens who learn the value of scientific evidence?).
  • Some described the scientific ego as a key barrier to action.
  • Some identified their low confidence to engage, their uncertainty about what to do with their evidence, and/ or their scientist identity which involves defending science as a cause/profession and drawing the line between providing information and advocating for policy. This hope to be an ‘honest broker’ was pervasive in last year’s conference.
  • Some (rightly) rejected the idea of separating facts/ values and science/ politics, since evidence is never context free (and gathering evidence without thought to context is amoral).

Often in such discussions it is difficult to know if some scientists are naïve actors or sophisticated political strategists, because their public statements could be identical. For the former, an appeal to objective facts and the need to privilege science in EBPM may be sincere. Scientists are, and should be, separate from/ above politics. For the latter, the same appeal – made again and again – may be designed to energise scientists and maximise the role of science in politics.

Yet, energy is only the starting point, and it remains unclear how exactly scientists should communicate and how to ‘know your audience’: would many scientists know who to speak to, in governments or the Commission, if they had something profoundly important to say?

Keynotes and introductory statements from panel chairs
Vladimír Šucha: We need to understand the relationship between politics, values, and facts. Facts are not enough. To make policy effectively, we need to combine facts and values.
Tibor Navracsics: Politics is swayed more by emotions than carefully considered arguments. When making policy, we need to be open and inclusive of all stakeholders (including citizens), communicate facts clearly and at the right time, and be aware of our own biases (such as groupthink).
Sir Peter Gluckman: ‘Post-truth’ politics is not new, but it is pervasive and easier to achieve via new forms of communication. People rely on like-minded peers, religion, and anecdote as forms of evidence underpinning their own truth. When describing the value of science, to inform policy and political debate, note that it is more than facts; it is a mode of thinking about the world, and a system of verification to reduce the effect of personal and group biases on evidence production. Scientific methods help us define problems (e.g. in discussion of cause/ effect) and interpret data. Science advice involves expert interpretation, knowledge brokerage, a discussion of scientific consensus and uncertainty, and standing up for the scientific perspective.
Carlos Moedas: Safeguard trust in science by (1) explaining the process you use to come to your conclusions; (2) provide safe and reliable places for people to seek information (e.g. when they Google); (3) make sure that science is robust and scientific bodies have integrity (such as when dealing with a small number of rogue scientists).
Pascal Lamy: 1. ‘Deep change or slow death’ We need to involve more citizens in the design of publicly financed projects such as major investments in science. Many scientists complain that there is already too much political interference, drowning scientists in extra work. However, we will face a major backlash – akin to the backlash against ‘globalisation’ – if we do not subject key debates on the future of science and technology-driven change (e.g. on AI, vaccines, drone weaponry) to democratic processes involving citizens. 2. The world changes rapidly, and evidence gathering is context-dependent, so we need to monitor regularly the fitness of our scientific measures (of e.g. trade).
Jyrki Katainen: ‘Wicked problems’ have no perfect solution, so we need the courage to choose the best imperfect solution. Technocratic policymaking is not the solution; it does not meet the democratic test. We need the language of science to be understandable to citizens: ‘a new age of reason reconciling the head and heart’.

Panel: Why should we trust science?
Jonathan Kimmelman: Some experts make outrageous and catastrophic claims. We need a toolbox to decide which experts are most reliable, by comparing their predictions with actual outcomes. Prompt them to make precise probability statements and test them. Only those who are willing to be held accountable should be involved in science advice.
Johannes Vogel: We should devote 15% of science funding to public dialogue. Scientific discourse, and a science-literature population, is crucial for democracy. EU Open Society Policy is a good model for stakeholder inclusiveness.
Tracey Brown: Create a more direct link between society and evidence production, to ensure discussions involve more than the ‘usual suspects’. An ‘evidence transparency framework’ helps create a space in which people can discuss facts and values. ‘Be open, speak human’ describes showing people how you make decisions. How can you expect the public to trust you if you don’t trust them enough to tell them the truth?
Francesco Campolongo: Claude Juncker’s starting point is that Commission proposals and activities should be ‘based on sound scientific evidence’. Evidence comes in many forms. For example, economic models provide simplified versions of reality to make decisions. Economic calculations inform profoundly important policy choices, so we need to make the methodology transparent, communicate probability, and be self-critical and open to change.

Panel: the politician’s perspective
Janez Potočnik: The shift of the JRC’s remit allowed it to focus on advocating science for policy rather than policy for science. Still, such arguments need to be backed by an economic argument (this policy will create growth and jobs). A narrow focus on facts and data ignores the context in which we gather facts, such as a system which undervalues human capital and the environment.
Máire Geoghegan-Quinn: Policy should be ‘solidly based on evidence’ and we need well-communicated science to change the hearts and minds of people who would otherwise rely on their beliefs. Part of the solution is to get, for example, kids to explain what science means to them.

Panel: Redesigning policymaking using behavioural and decision science
Steven Sloman: The world is complex. People overestimate their understanding of it, and this illusion is burst when they try to explain its mechanisms. People who know the least feel the strongest about issues, but if you ask them to explain the mechanisms their strength of feeling falls. Why? People confuse their knowledge with that of their community. The knowledge is not in their heads, but communicated across groups. If people around you feel they understand something, you feel like you understand, and people feel protective of the knowledge of their community. Implications? 1. Don’t rely on ‘bubbles’; generate more diverse and better coordinated communities of knowledge. 2. Don’t focus on giving people full information; focus on the information they need at the point of decision.
Stephan Lewandowsky: 97% of scientists agree that human-caused climate change is a problem, but the public thinks it’s roughly 50-50. We have a false-balance problem. One solution is to ‘inoculate’ people against its cause (science denial). We tell people the real figures and facts, warn them of the rhetorical techniques employed by science denialists (e.g. use of false experts on smoking), and mock the false balance argument. This allows you to reframe the problem as an investment in the future, not cost now (and find other ways to present facts in a non-threatening way). In our lab, it usually ‘neutralises’ misinformation, although with the risk that a ‘corrective message’ to challenge beliefs can entrench them.
Françoise Waintrop: It is difficult to experiment when public policy is handed down from on high. Or, experimentation is alien to established ways of thinking. However, our 12 new public innovation labs across France allow us to immerse ourselves in the problem (to define it well) and nudge people to action, working with their cognitive biases.
Simon Kuper: Stories combine facts and values. To change minds: persuade the people who are listening, not the sceptics; find go-betweens to link suppliers and recipients of evidence; speak in stories, not jargon; don’t overpromise the role of scientific evidence; and, never suggest science will side-line human beings (e.g. when technology costs jobs).

Panel: The way forward
Jean-Eric Paquet: We describe ‘fact based evidence’ rather than ‘science based’. A key aim is to generate ‘ownership’ of policy by citizens. Politicians are more aware of their cognitive biases than we technocrats are.
Anne Bucher: In the European Commission we used evidence initially to make the EU more accountable to the public, via systematic impact assessment and quality control. It was a key motivation for better regulation. We now focus more on generating inclusive and interactive ways to consult stakeholders.
Ann Mettler: Evidence-based policymaking is at the heart of democracy. How else can you legitimise your actions? How else can you prepare for the future? How else can you make things work better? Yet, a lot of our evidence presentation is so technical; even difficult for specialists to follow. The onus is on us to bring it to life, to make it clearer to the citizen and, in the process, defend scientists (and journalists) during a period in which Western democracies seem to be at risk from anti-democratic forces.
Mariana Kotzeva: Our facts are now considered from an emotional and perception point of view. The process does not just involve our comfortable circle of experts; we are now challenged to explain our numbers. Attention to our numbers can be unpredictable (e.g. on migration). We need to build up trust in our facts, partly to anticipate or respond to the quick spread of poor facts.
Rush Holt: In society we can find the erosion of the feeling that science is relevant to ‘my life’, and few US policymakers ask ‘what does science say about this?’ partly because scientists set themselves above politics. Politicians have had too many bad experiences with scientists who might say ‘let me explain this to you in a way you can understand’. Policy is not about science based evidence; more about asking a question first, then asking what evidence you need. Then you collect evidence in an open way to be verified.

Phew!

That was 10 hours of discussion condensed into one post. If you can handle more discussion from me, see:

Psychology and policymaking: Three ways to communicate more effectively with policymakers

The role of evidence in policy: EBPM and How to be heard  

Practical Lessons from Policy Theories

The generation of many perspectives to help us understand the use of evidence

How to be an ‘entrepreneur’ when presenting evidence

 

 

 

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Policy Concepts in 500 Words: Social Construction and Policy Design

Why would a democratic political system produce ‘degenerative’ policy that undermines democracy? Social Construction and Policy Design (SCPD) describes two main ways in which policymaking alienates many citizens:

1. The Social Construction of Target Populations

High profile politics and electoral competition can cause alienation:

  1. Political actors compete to tell ‘stories’ to assign praise or blame to groups of people. For example, politicians describe value judgements about who should be rewarded or punished by government. They base them on stereotypes of ‘target populations’, by (a) exploiting the ways in which many people think about groups, or (b) making emotional and superficial judgements, backed up with selective use of facts.
  2. These judgements have a ‘feed-forward’ effect: they are reproduced in policies, practices, and institutions. Such ‘policy designs’ can endure for years or decades. The distribution of rewards and sanctions is cumulative and difficult to overcome.
  3. Policy design has an impact on citizens, who participate in politics according to how they are characterised by government. Many know they will be treated badly; their engagement will be dispiriting.

Some groups have the power to challenge the way they are described by policymakers (and the media and public), and receive benefits behind the scenes despite their poor image. However, many people feel powerless, become disenchanted with politics, and do not engage in the democratic process.

SCTP depicts this dynamic with a 2-by-2 table in which target populations are described positively/ negatively and more or less able to respond:

SCPD 500 words 2 by 2

2. Bureaucratic and expert politics

Most policy issues are not salient and politicised in this way. Yet, low salience can exacerbate problems of citizen exclusion. Policies dominated by bureaucratic interests often alienate citizens receiving services. Or a small elite dominates policymaking when there is high acceptance that (a) the best policy is ‘evidence based’, and (b) the evidence should come from experts.

Overall, SCPD describes a political system with major potential to diminish democracy, containing key actors (a) politicising issues to reward or punish populations or (b) depoliticising issues with reference to science and objectivity. In both cases, policy design is not informed by routine citizen participation.

Take home message for students: SCPD began as Schneider and Ingram’s description of the US political system’s failure to solve major problems including inequality, poverty, crime, racism, sexism, and effective universal healthcare and education. Think about how its key drivers apply elsewhere: (1) some people make and exploit quick and emotional judgements for political gain, and others refer to expertise to limit debate; (2) these judgements inform policy design; and, (3) policy design sends signals to citizens which can diminish or boost their incentive to engage in politics.

For more, see the 1000-word and 5000-word versions. The latter has a detailed guide to further reading.

 

 

 

 

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Filed under 500 words, Evidence Based Policymaking (EBPM), Psychology Based Policy Studies, public policy, Storytelling